A professional service company and one of the Big Four auditors. Located in London the group employs 189,000 people and has three lines of services: audit, tax, and advisory.
Visit their website here kpmg.com
THE PROBLEM
KPMG manage the provision of training courses to the British Civil Service and required a workflow automation solution to automate this process. Approximately 1000 courses are delivered each month across the UK. Using multiple sub-systems to arrange bookings, course locations and resources required a large team of administrators to manage a complex business critical process manually.
THE SOLUTION
Intreface worked closely with technical and business facing teams at KPMG to model a workflow solution that would automate most of the manual intervention in the process. In achieving this, we have been able to provide KPMG with far greater speed and control in this area of their business.