Helpdesk in CRM


View and Create Tickets with CRM Records / Customer Specific SLA’s / Reporting / Integrate with Email


This extension allows users to view, create and update Helpdesk tickets within Company CRM records. Quickly viewing recent cases provides sales personnel with critical customer information. Create customer specific SLA’s with custom response times and assign dedicated support agents. Create a support@ email address to allow customers to easily submit tickets.

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