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Automated chatbot solutions for sales or support and integration with multiple communication channels
Provide an instant response and reduce the load on human resources with automated chatbots. Allow customers to connect with your chatbots via phone, chat forms, SMS, WhatsApp and Facebook Messenger. Add integrations that automatically retrieve order information from your SOP system or connect with calendars for appointment booking and handoff to a live agent for detailed sales or support discussions.
Watch the demo here – Chatbot Integration with Bitrix24
Connect with your clients on the channel of their choice including phone, SMS, WhatsApp and Facebook Messenger. Handle the full interaction automatically and hand-off to human agents if required.
Chatbots can automate routine tasks and respond to common questions, freeing up time for human agents. Natural Language Processing (NLP) technology interprets human language better making conversations easier to follow.
Chatbots can be integrated with other tools and systems, such as CRMs and knowledge bases to retrieve requested information, check statuses and save conversations to client records.
Are you interested in Bitrix24 but need to see whether the solution is a good fit for your business?
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