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Engage with customers on their preferred channel of communication with Bitrix24 CRM integration and intelligent message routing
With two billion users and the preferred communication channel for many people, is it becoming critical to engage with customers through WhatsApp. To provide an efficient service it is necessary to integrate with a platform that can handle message routing, retrieve contact history and manage opt-in preferences for outgoing promotional messaging.
Watch the demo here – WhatsApp in Bitrix24